bajii's Commitment

Responsible Gaming — Bet Safely and Mindfully on bajii

Bajii believes betting is entertainment, not a burden. We want every player to know their limits, bet mindfully, and seek support when needed. Responsible gaming is a core value at bajii.

Set Betting Limits Self-Exclusion Feature 18+ Age Verification Expert Support
Caution

Betting can become addictive. If you feel like you are losing control, seek help now.

Help Center

Bajii's support team is always here for any responsible gaming questions.

1. bajii's Commitment to Responsible Gaming

Bajii is more than a betting platform — it is a trusted source of entertainment for millions of people across Bangladesh. We believe every player deserves a betting experience that is enjoyable, safe, and completely in their control. Responsible gaming is not just a policy; it is a value at the heart of every decision bajii makes.

We recognise that betting can become an addiction for some people. That is why bajii has built tools and features from the ground up to help players set their own limits and access support when needed. Responsible gaming means staying aware — for your own wellbeing, your family's safety, and your financial stability.

To build a culture of responsible gaming at bajii, we follow three core principles: Awareness — Providing players with honest information about the risks involved; Controls — Offering tools to help players set limits on their own betting; and Support — Keeping access to professional support available whenever it is needed.

bajii's Commitment: We will never take actions that encourage problem gamblers to bet more. Responsible gaming is central to our business model.

2. Signs of Problematic Betting

Most people enjoy betting responsibly. However, in some cases betting can spiral out of control. Watch out for the following warning signs:

You feel a strong urge to keep betting in order to recover money you have lost.

You are borrowing money from family or friends to fund your betting.

You have tried to stop betting but cannot — you keep coming back.

You feel restless, irritable, or anxious when you are not betting.

You are spending money meant for food, bills, or household expenses on betting.

You repeatedly argue with or lie to family members or loved ones about your betting.

If you identify with two or more of the above signs — This may be a sign of problematic betting. Contact bajii or use the self-exclusion tools provided below.

3. Self-Assessment

Answer the following questions honestly. This is not a diagnosis, but it will help you understand where you stand.

Ask yourself — in the last 30 days...

1

Have you spent more time or money on betting than you planned?

2

Has betting interfered with your work, studies, or responsibilities to your family?

3

After a loss, have you ever placed larger bets impulsively to "chase" your losses?

4

Have you ever felt ashamed, guilty, or secretive about your betting?

5

Have you tried to cut back or stop betting but failed repeatedly?

6

Has betting caused problems for your mental wellbeing or your relationships?

Result Analysis: 0–1 "Yes" — Generally fine. 2–3 "Yes" — Stay cautious and set limits. 4+ "Yes" — Seek help immediately and use bajii's self-exclusion feature.

4. bajii's Protection Tools

Bajii provides multiple powerful tools to protect players. These tools help you stay in full control of your betting activity.

Tool Name How It Works Effective Time Status
Deposit Limit Set daily / weekly / monthly maximum deposit limits Immediate Active
Betting Limits Caps the maximum amount you can bet within a set period Immediate Active
Loss Limit Betting stops automatically once losses exceed a set amount Immediate Active
Session Time Limit Sets a limit on continuous betting time Immediate Active
Cooling-Off Period Temporarily suspends the account for 1–30 days Within 24 Hours Active
Self-Exclusion 6 months to permanent — closes the account completely Within 24 Hours Active
To use the tool: Log in to your bajii account, go to Account Settings → Responsible Gaming, or reach out to the support team by email.

5. Setting Betting Limits — Step by Step

Setting your own betting limits is simple and completely personal. On bajii, it only takes a few minutes.

1
Set a Monthly Budget

Start by deciding the maximum amount you can afford to spend on entertainment each month — an amount you can afford to lose without affecting your household finances.

2
Set a Deposit Limit

Log in to your bajii account and set a monthly deposit limit from the Settings. Once set, that limit cannot be exceeded.

3
Enable Session Timer

Decide in advance how long each betting session will last. Set a 1 or 2-hour session timer and bajii will automatically notify you when it is time to take a break.

4
Review Regularly

Check your betting history once a week. Understand where you are spending the most and lower your limits further if needed.

5
Take a Break When Needed

Take a break anytime using the Cooling-Off Period or Self-Exclusion feature — it is not a sign of weakness, it is a sign of self-awareness.


6. Self-Exclusion

Self-exclusion is bajii's most powerful responsible gaming tool. If you feel betting is having a negative impact on your life and you need an extended break, this feature is for you.

  • Temporary Self-Exclusion: The account can be fully closed for 6 months, 1 year, or 5 years.
  • Permanent Self-Exclusion: You can also choose to permanently close your account if you wish.
  • Takes effect immediately: Self-exclusion takes effect within 24 hours of your request.
  • Promotions Off: During your self-exclusion period, bajii will not send you any marketing communications.
  • Reactivation: After a temporary self-exclusion period ends, a reflection period must pass before the account can be reactivated.
Important: During the self-exclusion period, bajii will not accept any requests to reactivate your account. This decision exists entirely for your protection.

7. Minor Protection Policy

Bajii strictly prevents anyone under 18 from betting. We believe protecting children and young people is our social responsibility.

  • Age verification using date of birth and a valid ID is mandatory at registration.
  • Bajii may request additional proof of age at any time if there is reason for suspicion.
  • If a user is confirmed to be a minor, their account will be immediately closed and all transactions cancelled.
  • If a family member suspects an underage person is using bajii, report it immediately to [email protected].
Advice for Parents: Use parental control software on your device. Never leave your bajii account logged in on a shared device.

Bajii's Responsible Gaming Features

Smart Limit Setting

Manage your deposits, bets, and losses separately. bajii's smart system will never let you exceed the limits you set.

Session Timer

Set your own continuous betting time limit. Once the time is up, bajii will automatically prompt you to take a break.

Self-Exclusion Feature

Pause or permanently close your account whenever you feel you need a break. bajii respects your decision, no questions asked.

Betting History Analysis

Review your own betting patterns — which days you spent the most, which games took the most time — all clearly visible in your bajii account.

Age Verification System

Bajii follows a strict age verification process at registration. Anyone under 18 cannot open an account under any circumstances.

24/7 Help Center

Bajii's specialist team is always on hand for any responsible gaming questions or support. Contact us via email or live chat.


8. Frequently Asked Questions

Here are answers to the most frequently asked questions about responsible gaming.

The deposit limit, betting limit, and loss limit all take effect immediately. You can set them in just a few minutes from your Account Settings.

Yes. Any balance remaining in your account when you apply for self-exclusion will be returned to you in full and with complete security. bajii guarantees the full protection of your funds.

A Cooling-Off Period is a temporary pause of 1 to 30 days, after which your account is reactivated automatically. Self-exclusion is a long-term solution (6 months to permanent) that requires a reflection process before reactivation, even after the period ends.

Yes, a self-exclusion period can be extended at any time. However, it cannot be shortened or cancelled before it expires. This rule is in place for your own protection.

Email us at [email protected] with the subject line "Responsible Gaming Support". Our specialist team will respond within 24 hours and guide you to the best solution for your needs.

No. When kept within sensible limits and approached as entertainment, betting is an enjoyable experience for many people. Problems arise only when betting starts to cause financial or emotional stress. bajii wants you to stay in control and play for fun.

Play Responsibly, Win Happily

Register at bajii and be part of a responsible betting culture from day one. Use our protection tools, set your limits, and enjoy safe entertainment.

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